3. Refund Policy
Last Updated: 2026 Feb 20
We want you to be satisfied, but we must also protect our instructors from content piracy.
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14-Day Window: Students may request a refund within 14 days of the original purchase.
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Consumption Limit: To prevent users from watching an entire course and then asking for a refund, requests will be denied if:
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The student has viewed more than 20% of the course content.
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The student has downloaded any provided resource files or templates.
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Refund Method: Approved refunds will be processed via the original payment method. For bank transfers, the user must provide valid bank account details matching their registered name. Processing may take 5-10 working days.
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Technical Issues: If you cannot access a course due to a technical fault on our end, and we cannot fix it within 72 hours, a full refund will be issued regardless of the 20% limit.
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Promotions: Courses purchased during “Flash Sales” or using special discount codes may be ineligible for refunds.
